Comprehensive Dematic Services  From emergency services to permanently placed staff onsite to manage your systems, you'll find all the support you need with Dematic customer services.
Our expert staff supports all systems, regardless of manufacturer, and provides a broad spectrum of services: - Standard Services: operational support, preventive maintenance, emergency service, spare parts, technical phone support
- Expert Services: modernization/upgrades, consulting, training, predictive maintenance, launch support
- Technical Operations: material handling system operations, control room management, incident resolution/personal dispatch
- Full Operations: all facility operations and management.
We'll make sure your systems are running smoothly - 24 hours, 365 days per year.
"The quality of assistance given by the Dematic Customer Service team is without question the most informed and easiest to work with that I have interacted with - simply the best" – Chuck Hensley, Alticor Corp. "In today’s world of companies changing hands/names faster than you can blink your eyes, it is a pleasant surprise to see a company like Dematic that still provides a quality product. The Dematic Customer Service team that came on site to perform our maintenance was great. They were some of the best people to work with. It was nice to chat with someone that knows your equipment." – Jay Little, DSM Pharmaceuticals, Inc.
| Case Study Download |
Black & Decker’s Fort Mill, South Carolina central distribution center has been in continuous operation for the past 13 years handling more than 10 million cases annually, yet the DC still operates with the original conveyors and sortation equipment built by Dematic, without retrofitting, performing as well today as the day it was built.  Black & Decker Case Study (429 KB)
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